Privacy Policy

Seek & Find: Freddy and Ellie App

Last Updated: 4/21/2025

Welcome to Seek & Find: Freddy and Ellie! We are committed to protecting your privacy, especially when it comes to children. This Privacy Policy outlines how we collect, use, and safeguard information in our iOS app intended for children. By using our app, you agree to the terms of this policy.

1. Information We Collect

1.1 Personal Information

We do not collect personal information from children under the age of 13. This includes names, email addresses, phone numbers, and other identifiable information. We do not use the Application to knowingly solicit data from or market to children under the age of 13. If a parent or guardian becomes aware that his or her child has provided us with information without their consent, he or she should contact us at customerserviceteam@fredericthomasusa.com. We will delete such information from our files within a reasonable period of time.

1.2 Non-Personal Information

We may collect non-personal information about how the app is used, such as app usage statistics and technical details like device type, operating system version, and app version. This information helps us improve our app and ensure a better user experience.
The Application does not collect precise information about the location of your mobile device.

1.3 Analytics

We use analytics tools to understand app usage patterns. This data is aggregated and does not identify individual users.

2. Use of Information

2.1 Internal Use

Non-personal information collected is used solely for improving app performance, enhancing user experience, and ensuring app stability.

2.2 Marketing

We do not use personal information for marketing purposes. We do not serve ads to children within the app.

3. Third-Party Services

3.1 Analytics Providers

We may use third-party analytics services to gather information on app usage. These services may collect data from your device, but they do not have access to personal information.

3.2 Compliance with Laws

We may disclose information if required by law or to protect the rights, property, or safety of Seek & Find: Freddy and Ellie, our users, or others.

4. Parental Controls

4.1 Access and Review

Parents can review and request deletion of their child’s non-personal information by contacting us at customerserviceteam@fredericthomasusa.com. We will respond promptly to any such requests.

5. Data Security

We implement reasonable security measures to protect non-personal information from unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the internet or electronic storage is completely secure. We are concerned about safeguarding the confidentiality of your information. We provide physical, electronic, and procedural safeguards to protect information we process and maintain. For example, we limit access to this information to authorized employees and contractors who need to know that information in order to operate, develop or improve our Application. Please be aware that, although we endeavor to provide reasonable security for information we process and maintain, no security system can prevent all potential security breaches.

6. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated effective date. We encourage you to review this policy periodically for any changes, as continued use is deemed approval of all changes.

6.1 Consent

By using the Application, you are consenting to our processing of your information as set forth in this Privacy Policy now and as amended by us. “Processing” means using cookies on a computer/hand held device or using or touching information in any way, including, but not limited to, collecting, storing, deleting, using, combining and disclosing information, all of which activities will take place in the state of Florida. If you reside outside the state of Florida, your information will be transferred, processed and stored there under Florida privacy standards.

6.2 Your opt-out rights

You can stop all collection of information by the Application easily by uninstalling the Application. You may use the standard uninstall processes as may be available as part of your mobile device or via the mobile application marketplace or network.

7. Contact Us

If you have any questions or concerns about this Privacy Policy or our data practices, please contact us at:
Email: customerserviceteam@fredericthomasusa.com
 Address: 7453 Treeline Dr. Naples, FL 34119
Thank you for using Seek & Find: Freddy and Ellie!